Testimonials

"I'm 76 and for the past 5 years I have been using a set of hearing aids purchased from COSTCO. I began noticing that my hearing appeared to be getting worse and decided to have a new check-up. I did that with Dr. Carl Ermshar in St. Helena. The actual 'test' was conducted by Brian Duguay of Microtone.

Brian explained in some detail what my hearing problem was and how that could be corrected with new state of the art hearing devices. I set up an appointment to have Brian demonstrate these new hearing aids. At the end of that session I purchased a set of Widex Passion hearing aids.

I have been wearing my new Passions for two weeks and could not be more pleased. I am now hearing 'bird sounds' and even 'clicking' of my car turn indicators – that had been lost in the past couple of years.

I also sing in two choirs and my old hearing aids were driving me crazy! My new Passions have returned the Joy of Music both singing and listening.

I would highly recommend Brian, his brother, Joel, and his father, Michael to anyone needing hearing assistance."

Don Fraser
St. Helena, CA
May 4, 2010

"I can now hear: the paper crumble... my toothbrush drop on the counter...the loose head on the shower which I never heard before...the quartz clock "ticking" by my bed which I wasn't hearing before. I now keep the television and car radio volume lower. People and relatives say that they are now able to hear me because I talk much softer on the phone. I notice that I do not have to ask people to repeat what they said anymore. Now when I drive my truck I can tell it's a diesel engine and not a regular motor. I can also hear much clearer on the phone!"

Richard Duarte
May, 10, 2010

" 'Mom, please get your ears checked', my daughter told me many times. I could hear but couldn't understand the words clearly.

I called Microtone Hearing Aid Center and met Joel Duguay who gave me a hearing test, and he said that hearing aids would help. I was fitted with WIDEX hearing aids. They are small, easy to fit and even come with a remote control to adjust the volume.

Don't wait like I did. My hearing aids opened another world for me."
Evelyne Carroll

"Recently I bought 2 new Widex hearing aids from Microtone Hearing Aid Center in Napa. I was given a 30 day trial period to see if I liked them. I have very small ear canals and with my last hearing aid I had a lot of feedback.

I'll have to say I am very happy with my new hearing aids... very rarely do I have feedback and the sound is very natural. In fact while on vacation in Utah, in the quiet early morning, my family had just got out of the car to go on a hike. We all heard a quiet rustling noise, but I was the first to detect what it was!! It was the rustling of the quaking Aspen trees! Ah!!!...Music to my ears! To think that I was the first to detect what the noise was. Like a miracle to me."
Ester Brunswick

"Dear Dr. Duguay,
I just wanted to thank you for giving your valuable time to examine my mother's hearing problem. We are all in your debt. She has her first appointment next week for her cochlear implant evaluation. Thank you again!"
Bill Peters

"Dear Brian, I haven't forgotten your kindness, nor will I ever. Blessings,"
Millie Peters

"I want to express my appreciation for the way you folks do business! I have been involved with sound since the 1950's. First as an entertainer then in the late 70's as a dispenser of hearing aids.

When I was told that I needed hearing assistance I was like a lot of folks that said,"who me"?

It took a lot of persuasion by my wife, but I finally took the leap and made an appointment. Through the testing procedure I discovered that I was missing a lot of what was said, and much of the music I truly love.

You were wonderfully competent and easy to like, taking your time, explaining and answering all my questions.  How things have changed! Through your computer programing and several different circuits, I can now adapt the sound so that I can hear in virtually any situation.

Your after sale and trial period service is greatly to be admired.  The few times I have needed an adjustment in the last two years, it was quickly and expertly done.

I have recommended you to my friends and will continue to do so. Please feel free to make my phone number or email available to those who want to talk to one of your very happy clients.

Yours truly,

Don Nichols

O yes; I'm 71 years old and wish I had done this years sooner!

"The Microtone VOZ hearing devices I have been fitted with provide excellent range and quality of sound.  The professionalism I have experienced with Joel Duguay far exceeded my expectations.  I have referred friends to Joel and associates."
 
Ronn Westhart of Kelseyville, CA

"My recent experience with Joel Duguay of Microtone has been a very pleasant and enlightening experience.  I had my hearing examined and fitted with two hearing aids in a very personal, but highly technical manner.
 
I have been wearing them daily and I am amazed at how much I had been missing in every day conversations.  Not to mention how much lower I need to have the television volume in order to hear every word.  All and all it has been a very nice experience. "
 
Beverly Richards of Lake County

"A thank you to Dr. Brian Duguay for his excellent service and caring manner in providing my Mother with appropriate hearing aids for her situation. He blessed our family with a true gift enabling my Mom to hear again and join in family conversations."

Thank you,  Lynn Leal

"Microtone Hearing Aid Center merges state-of-the-art advanced hearing technology with outstanding personal attention and service. That's an old-fashioned value that's hard to come by in these fast-paced days of computerized voices answering your questions over a phone.

The staff is dedicated to quality. They understand the importance of achieving the highest potential for hearing in each individual. Each customer is provided with the opportunity to listen to the sounds that make life more vibrant. I've got to admit that I was stunned when I discovered the technological advancement in hearing aids. If aids are indicated, personal attention is given to the fit, the aesthetics and the cost. Lifetime service is provided at no charge for periodic adjustment of hearing aids as needed.

Napa is fortunate to have the expertise and personal care of the Microtone staff in our community."

Leonard M. Zunin, MD
Psychiatrist, author of Contact: The First Four Minutes, The Art of Condolence, and editor of Finding Clarity. Former assistant to the CA Director of Mental Health and Senior Psychiatric Consultant to CA Special Investigations Unit

"After suffering from the pain of shingles for over five years, and taking care of my husband of 62 years who passed away due to cancer last year, I decided to get hearing aids.  I can't say how much better I feel physically and mentally since I've had my hearing improved. 

Joel Duguay of Microtone Hearing Aid Center examined and fitted me for two hearing aids and I have worn them every day with complete satisfaction!"

Virginia Neal, Kelseyville, CA